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Booking Policy

Booking 

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Agreement to Consent to all Rules and Regulations

Deposit and Prepayment Policies

Guests must pay a certain amount up front to reserve a booking. Prepayment may be made online, over the phone, in person, or by mail-in check. Deposits made by credit card will have the balance applied to the same card at check-in unless otherwise stated by the reservation holder.

Cancellations

Guests may cancel their reservation by contacting the office within

 

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By providing your contact information, you allow us to contact you with your reservation details and information about your stay. By subscribing to the site, you allow us to additionally contact you with special information regarding Motel Long Lake & Cottages. You may unsubscribe at any time by following the unsubscribe link at the bottom of our emails.

Privacy

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Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

We may contact you to notify you regarding reservations, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, or if you would like to: access, correct, amend or delete any personal information we have about you, please 

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Security

At Motel Long Lake and Cottages, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.